If you are not completely satisfied with your purchase, you may return the item(s) you purchased in their original condition within 14 days of delivery. Upon receipt of the item(s), the purchase price will be refunded.
Our friendly customer service team will then be able to provide you with a return authorization number, a return address and any other details that will assist you in the steps you need to process a return. Please note that orders with no return authorization number will not be accepted therefore not be refunded. To get in touch with our customer service team, at the bottom of this page, fill in the required details in the ‘ Contact Us’ box or email us firstname.lastname@example.org
You will receive a refund via your original payment method within 1-3 business days upon receiving your return parcel. Please contact email@example.com if 3 business days has passed and a refund has not yet been posted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
Sale items (if applicable)
Exchanges (if applicable)
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.